Google to Exchange Defective Batteries for Pixel 7a Due to Swelling Problems

Google is offering free replacements for Pixel 7a devices with swollen batteries in seven regions, including Canada, Germany, Japan, Singapore, and the UK. Users can receive a replacement if they notice issues like visible swelling or rapid battery discharge, provided their device is under warranty. Alternatively, they can return their phones for around $450. For out-of-warranty devices, a one-time payment of approximately $200 or a $300 discount on hardware from the Google Store is available. This program does not extend to the U.S. or India, where separate repair options exist.

Users of Google Pixel 7a devices experiencing battery swelling will be eligible for a free replacement. The company has initiated a replacement program that enables users with affected devices to repair their phones across seven regions.

Indicators that may qualify for a complimentary replacement include noticeable swelling, separation of the back cover, or unusual battery performance — such as significantly faster discharge despite limited usage.

Owners of Pixel 7a devices can receive one free battery replacement, provided the units are still under warranty.

Alternatively, users have the option to return their phones for a payment of $450, adjusted to the local currency equivalent.

For devices that are out of warranty, owners can instead receive either a one-time payment of $200 (or its local currency equivalent) or a $300 discount applicable solely for hardware purchases at the Google Store.

Google Pixel 7a

This policy does not extend to the United States and India, where users have access to both walk-in and mail-in repair services — those in these countries will not receive any of the previously mentioned discounts. The terms are applicable exclusively in the following markets: Canada, Germany, Japan, Singapore, and the United Kingdom.

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